TME Africa — Trans-Africa Machinery and Engineering Ltd.
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Frequently Asked Questions

Everything you need to know about sourcing, customs, installation, and after-sales support — or get in touch if your question isn’t here.

Common Questions

Frequently Asked Questions

Answers to what clients ask us most before sourcing, installing, or maintaining equipment with Trans-Africa Machinery and Engineering Ltd.

What services does TME Africa provide?

Full-spectrum industrial integration — sourcing and procurement, customs clearance, installation and commissioning, lifecycle maintenance, spare parts, and on-site technician training, all through one partner.

How long does it take to source and deliver a machine?

Lead time depends on the machine and its origin factory — from a few weeks for stocked spares to several months for custom-built production lines. We confirm an exact lead time before you commit to an order.

Do you handle import duties and customs clearance?

Yes. Every shipment includes full Nigerian customs and import documentation handled by our team, so equipment arrives ready for installation without added paperwork on your end.

Is installation included, or do we need our own technicians?

Installation and commissioning are part of every equipment package. Our engineering team handles installation and line integration on-site, and trains your staff to run the equipment safely from day one.

What after-sales support do you offer?

We offer 6- and 12-month preventative maintenance contracts, spare parts procurement direct from our OEM partners, and monthly on-site lubrication, tuning, and inspection visits to keep equipment running at spec.

Can you train our technicians on the new equipment?

Yes. We run multi-day, on-site technical training programs as part of commissioning, plus ongoing consulting for teams that need refresher sessions later.

Which countries do you operate in?

TME Africa is CAC-registered in Nigeria with pan-Africa operations. We've delivered installations from Kaduna and Lagos to Ogun and Rivers State, backed by verified OEM partnerships.

How do I request a quote, and how fast will you respond?

Fill out the contact form below or message us on WhatsApp with your equipment needs — we respond within 24 working hours, and WhatsApp typically gets the fastest reply.

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